The Reports section contains several pages with information and statistics about the activities, users, tickets, traffic, connections, and accounting data related to the hotspot. Few actions are available in this section, whose purpose is to provide a detailed view of the users’ statistics and connections and of the use of the hotspot.
Note
On the satellite hotspots, Reports is the only available menu item in the entire hotspot administration interface.
The default view when opening the Reports pages is to show the table reporting all the currently active connections to the hotspot, including those on satellites - if any. For each connection, the following information are displayed:
This page contains a list of accounts with information about their connections, followed by a global summary at the bottom of the page. Two alternative views are available to show users’ balances, called Filter Period and Open Accounting Items, with the former being the default view. They can mutually be accessed by clicking on the link available on the far right of the page. The actual data shown in the two views are different, but they report quite the same type of information, which are the following:
At the top of the table, a start and an end date can be written into the From and Until fields respectively: By clicking on the Filter button on the right, the page will be reloaded with statistics limited to the interval between these two dates only. To show a calendar to ease the search for a date, click on the ... buttons on the right tof the textfield. Pagination is available to split any long lists.
Hint
The format of the date is DD.MM.YYYY, like e.g., 03.06.2013 (third of June 2013)
The alternate view, Accounting Items, displays the same, aforementioned data, but with one additional column:
On either view, clicking on a username or MAC address opens the Account Balance page for that account, that reports detailed statistics about the user’s tickets and billing, grouped in four parts. Note that this page can be reached also from .
All the user’s login information, i.e. name, username, city of birth and birth date, Document ID, and the party issuing the document.
Detailed information about the account balance, with all the time-based related statistics followed by the traffic-based statistics. In both cases, the total pre- and post-paid tickets assigned to the user, and the total used and available time or traffic are shown.
In this column, two boxes show the amount of money that the user has already been paid, and that she still has to pay, displayed in the currency configured on the Settings page. The lower box has a green background if everything has already been paid, red otherwise. Credit can be added to the user (either to solve a debit or simply to allow her to buy more traffic), inserting any amount in the input field below the two boxes and clicking on Add credit.
This table lies at the bottom of the page, and containes a list of the tickets associated with the user. For each ticket, a number of information is displayed:
The credit (with green background) or debit (red background) associated with this account.
Note
Any cyclic ticket purchased by the user is shown in this column multiple times: Once when it has been created with the ticket name Cyclyc [name], then at the beginning of each cycle, a new ticket named [named] with amount 0.00 EUR (or in the currency used in the hotspot) is added to the accounting.
A custom message.
For each entry that is a cyclic ticket, the message contains the following information:
After filling the Start date and End Date fields above the user information (or clicking on the ... buttons to chose the dates from a pop-up calendar) and clicking on the Filter button, only the statistics within that period will be show.
The currently shown statistics can be printed by clicking on the >>> Print button.
This page contains a table showing several information about the current and past connections. The items can be (reverse) ordered by any of the columns and even filtered, to show only the connections established within two dates. The information shown are:
The connection logs, which contains detailed, relevant information, can be downloaded to be viewed or stored in CSV format by clicking on the Export Connection Logs as CSV link in the sub-menu. The default filename for the log file is hotspot-YYYYMMDD-FULL.csv, where YYYYMMDD is the date on which the file was created and FULL means that the file contains details about all connections.
Warning
Remember that the exported list contains also the passwords of the users in plain text, so remember to keep them in a safe place.
This page reports the list of all SmartConnect™ connections and transactions, that can be (reverse) sorted by either the transaction ID or the order time. Specific transactions can be searched by providing some character in the input form near the Search: label. The information provided in the table are:
Pagination is available for tables with many entries.
See also